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Turning health and employee support plans on their head.

Patient Advocate is here to meet the needs of employers who want to provide real, tangible help for employees, when they need it most. A healthy workforce is a productive workforce, ensuring people have access to guidance and support at the right time, in the right way, which is great for business, and great for people.

Why Patient Advocate?

Health and welfare for all

Allowing companies to benefit the many, not just the few

Relevant and current

Providing services that people want, as their lives change

The human touch

Nurse-led support means real people deal with real issues

Leading technology

Patient Navigator captures data activity and measures outcomes

Understanding your healthcare needs as an employer and an individual.

This innovative managed healthcare plan will help accelerate access to optimum treatment pathways in collaboration with a GP and other healthcare professionals and facilitate a return to good health.

Whether it be Cancer, Mental Health or less severe medical conditions, a Nurse Case Manager will handle the treatment pathway from diagnosis to treatment and aftercare.

If an employee is referred by a GP they will be assigned a Nurse Case Manager who will utilise the NHS e-referral system (e-RS) to help arrange consultations, diagnostic procedures and treatment options through either NHS or private hospitals.

Their Nurse Case Manager will help them navigate through the NHS system to ensure consultant appointments, diagnostics tests and hospital stays are arranged as promptly as possible.

Putting the patient first for employers that care.

Helping your employees and their families access the right care, at the right time, in the right place for them.

Care

‘CARE’ is Patient Advocates core service that provides nurse-led case management for uninsured employees, dependants and relatives of employees and insured employees, who may also have access to private medical cover through their employer.

Get the help you need

  • Nurse led case management
  • Early intervention services
  • Long term monitoring
  • Confidential and person-centred

Extra Care

EXTRA CARE’ is the next level, covering your employees for all diagnostic and consultations led by our nurse-led case managers. Employees will avoid lengthy waiting times, helping them return to work quicker, and with a greater understanding of their condition.

Get the help you need

  • All the benefits of ‘CARE’, plus;
  • Up to £3,000pa for private health claims
  • Include family and dependants

Complex Care & Conditions

Patient Advocate provides a completely new and affordable corporate healthcare management model, focused on employees both outside the scope and within the organisations’ private medical insurance arrangements.

Second Medical Opinion

We are all entitled to seek second opinions. A second medical opinion (SMO) ensures you receive a comprehensive review of your condition and treatment options. With constant changes in medical science, it is often difficult for any one doctor or consultant to be aware of all the latest information – we see doctors seeking second opinions all the time; consulting with colleagues or specialists has been a tried and tested practice in the medical profession from the very beginning. An SMO is the process of seeking an evaluation by another doctor or consultant to confirm the diagnosis and treatment plan of a primary consultant, or to offer an alternative diagnosis and/or treatment approach.

Medical Trust Solution

Self-Funding Healthcare Trusts will generally be used by larger companies/organisations as a more flexible and bespoke method for providing private medical benefits. Trusts form an alternative funding mechanism with the company or organisation self- financing their bespoke plan. The scope of the healthcare benefits, terms and conditions, eligibility criteria can all be customised to meet the needs of the employer and managed by the trustees who scrutinise the management of the scheme.

Nurse-Led Helpline

Your staff can speak directly to a qualified nurse for advice, guidance and reassurance when they have any health concerns, including long term conditions.

Putting the patient first for employers that care.

From point of referral, offering support and liaising with all members of the healthcare team to optimise treatment outcomes and expedite access to treatment where possible.

From 1st-day sickness absence offering guidance, advice and support so that no time is lost or wasted in identifying a health concern that requires a prompt response.

Working closely with all members of the multidisciplinary team and helping source alternative options for treatment pathways within NHS ‘e-Referral’ Service, some of which are provided in private hospitals, and paid for by the NHS.

Need some advice?

Speak to an Adviser